Privacy Policy
Effective date: April 10th, 2025 (supersedes all prior versions)
1. Who we are
Printer’s Academy On Line, LLC, d/b/a dinnerHQ (“dinnerHQ,” “we,” “us” or “our”) operates curated B2B networking dinners in the United States.
Postal address: 3870 NE 167th Avenue, North Miami Beach, Florida 33160, USA
Email: privacy@dinnerhq.com
We are a Florida‑based company and not subject to mandatory EU GDPR Data‑Protection‑Officer requirements. Nevertheless, we take privacy seriously and voluntarily align with leading U.S. and international best practices.
2. Scope of this Policy
This Policy explains how we collect, use, share and protect personal information when you:
- browse www.dinnerhq.com (the “Site”);
- purchase or manage a ticket via Luma or other ticketing widgets embedded in the Site;
- interact with our emails, SMS messages or social‑media ads; or
- attend a dinnerHQ event;
- network with other professional attendees via dinner‑specific rosters or post‑event follow‑up messages.
This Policy does not cover third‑party websites or services that link to or from us. Their own privacy statements apply.
3. Information we collect
Category | Examples | How we collect it |
---|---|---|
Identifiers | Name, business email, phone, postal address, LinkedIn URL, company & job title | Forms you complete, ticket checkout (Luma), voluntary profile updates, business‑card exchange |
Payment references | Last 4 digits of card, card type, Stripe payment ID, purchase metadata (amount, currency, timestamp) | Processed by Stripe; dinnerHQ receives only tokens & receipts, never full card numbers |
Event‑preference data | Dietary notes, vertical/industry interests, seating requests | Ticket checkout or post‑purchase survey |
Marketing & engagement data | Email opens/clicks, SMS interactions, ad‑campaign membership | Managed via Beehiv and Meta/Facebook ads pixels |
Device & usage data | IP address, browser type, pages visited, time on page, referring URL | Cookies, web beacons, Google Analytics, Supabase edge functions |
Customer‑support records | Messages, attachments, call notes | Zendesk or direct email |
We do not intentionally collect sensitive data such as social‑security numbers, health information or government identifiers.
4. How we use your information
We process personal information to:
- Provide our service — issue tickets, confirm restaurant logistics, handle seating and send pre‑/post‑event communications.
- Process payments via Stripe and detect fraud.
- Personalise outreach — recommend dinners aligned with your industry or interests.
- Operate, secure and improve the Site and any future mobile app (built with Atake).
- Facilitate networking — share limited professional contact details (name, company, role, LinkedIn) with other confirmed attendees so you can follow up after the dinner.
- Send marketing emails/SMS you opt into; you may unsubscribe at any time.
- Comply with law — e.g. tax, accounting and lawful requests.
- Defend our rights and prevent misuse of our services.
We rely on one or more of the following legal bases, as applicable: (i) performance of a contract (ticket purchase), (ii) our legitimate interests in running and marketing the business, (iii) your consent (for optional newsletters/texts), and (iv) compliance with legal obligations.
5. Cookies & similar technologies
We use first‑ and third‑party cookies, pixel tags and local‑storage objects to recognise your browser, analyse traffic, remember preferences and measure ad performance. You can control cookies through your browser settings. Blocking all cookies may degrade Site functionality.
Key third‑party cookies/pixels:
- Google Analytics 4 — site analytics (IP anonymised)
- Meta (Facebook) & LinkedIn Insight Tags — conversion tracking & retargeting
- Beehiv — newsletter subscription analytics
6. Who we share information with
We disclose information only as needed to run the service:
Type | Recipient | Purpose |
---|---|---|
Cloud hosting & data platform | Supabase Inc. (US and EU datacentres), Vercel Inc. | Database, auth, edge functions |
Ticketing & event management | Luma Inc. | Ticket sales, attendee roster, check‑in |
Payment processing | Stripe Payments Company | Secure card processing, fraud screening |
Email & newsletter | Clay Inc., Arcanine Technologies Inc., Beehiv Inc., Hubspot Inc. | Transactional + marketing emails |
SMS & telephony | Cloudtalk Inc. | Event‑reminder SMS |
Advertising pixels | Meta Platforms, LinkedIn Corp., Google Ads | Ad measurement & retargeting |
Customer support | Zendesk Inc. | Ticketing and chat |
Analytics | Google Analytics | Site usage metrics |
Other attendees | Fellow participants in the same dinner | Professional networking & follow‑up |
We require each service provider to keep information confidential and to use it only for the purpose we disclosed it.
We may also share information (i) to comply with law or valid legal process, (ii) to enforce our Terms of Use, (iii) in connection with a business transfer such as a merger or sale, or (iv) with your consent.
We do not sell personal information and have not sold personal information in the preceding 12 months.
7. International transfers
We operate principally in the United States. If you access the Site from outside the U.S. you consent to transferring your information to the United States, which may have data‑protection laws less strict than those in your jurisdiction. For EU/UK visitors, we rely on Standard Contractual Clauses with our processors that handle data outside the EEA/UK.
8. Retention
We keep information only as long as necessary to fulfil the purposes in Section 4, to resolve disputes or as required by law (e.g., U.S. tax regulations). When no longer needed, we securely delete or de‑identify it.
9. Your choices & rights
- Email & SMS marketing — click “Unsubscribe” in any message or email privacy@dinnerhq.com.
- Cookies — use browser controls to block or delete cookies.
- Access / correction / deletion — U.S. residents may request a copy or deletion of personal information by emailing privacy@dinnerhq.com.
- California residents — you have CCPA rights to know, delete and opt out; see Section 14 of the full policy text.
- EEA/UK/Swiss visitors — you have GDPR rights of access, rectification, erasure, restriction, objection and data portability, exercisable via the same email. Because we are not established in the EEA, we process your data on the Article 3(2) GDPR extraterritorial basis.
We will respond within 30 days (or the period required by applicable law). We may ask for identity verification.
10. Security
We use TLS encryption in transit, AES‑256 encryption at rest (Supabase‑Postgres), MFA on all admin accounts, role‑based access controls, nightly database backups and quarterly external vulnerability scans. No internet transmission is ever 100% secure; you acknowledge this risk.
If we believe a data breach has compromised your information, we will notify you and regulators as required by law.
11. Children’s privacy
Our Services are intended for adults 18 years and older. We do not knowingly collect information from children. If you believe we have done so inadvertently, please contact us for removal.
12. Changes to this Policy
We may update this Policy from time to time. When we do, we will post the revised version and change the “effective date” at the top. Material changes may be announced by email or Site banner. Continued use of the Services after the update constitutes acceptance.
13. Contact
Questions about this Policy or your personal information? Email privacy@dinnerhq.com or write to the Florida address above.